Test Center Administrator - Toronto

Toronto, ON, Canada Req #3410
Rabu, 5 Mei 2021

SUMMARY

Please note that applicants must have US citizenship/greencard in order to apply for this vacancy

To supervise test candidates in order to ensure the efficient invigilation and execution of tests at Prometric test centres.

 

DUTIES & RESPONSIBILITIES 

  • To receive test candidates and test centre visitors upon arrival.      
  • To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc. 
  • To monitor candidates by performing regular walk-throughs whilst they are taking tests, in order to ensure a secure testing environment. 
  • To sign test candidates in/out of the testing room. 
  • To file irregularity reports for unusual situations or complaints.
  • To provide security at the testing facility by ensuring all locks and security systems are properly used.      
    The TCA may also be responsible for holding keys to the testing facility.
  • To operate computer hardware and other test centre equipment. 
  • To support operations and technical personnel with data communications.
  • To operate a DVR, digital camera, telephone system, and alarm system as and when required. 
  • To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
  • To maintain the cleanliness of the Test Centre
  • To ensure a safe work environment and to proactively highlight any health & safety issues.
  • To complete TCA accreditation exams and take part in training sessions as required.  


QUALIFICATIONS & EXPERIENCE

  • Flexibility regarding hours and covering in other test centers if required.
  • Customer Service experience
  • Ability to meet commitments
  • Responsiveness to management requests.
  • Excellent interpersonal skills
  • An ability to operate as part of a team.

 

 

 

 

 

 

Other details

  • Pay Type Hourly
Location on Google Maps
  • Toronto, ON, Canada