UniGroup Banner


St. Louis, MO, USA Req #239
Thursday, November 18, 2021

Under general supervision, audits and allocates Agent Claim Settlement cargo loss or damage claims submitted by agents for reimbursement.  Performs other claims adjusting functions and projects for the Cargo Claims department. 

The work location for this role is flexible if approved by UniGroup except this position may not be performed remotely from Colorado. 


Essential Duties and Responsibilities:

  • Evaluates agent-submitted household goods and non-household goods claims for all lines of business. 
  • Determines if claims meet the Agent Claim Settlement criteria.  Interprets claims policies and procedures. 
  • Evaluates claims for reasonableness, accuracy, liability, and compliance with federal regulations, operating tariffs, contract provisions, claims policies, and standard claim practices and procedures. 
  • Investigates and gathers information necessary to allocate settlement to the responsible parties. 
  • Reimburses agents within designated time frame for settlement costs and applicable fees. 
  • Provides detailed explanations to agents of any unreimbursable costs. 
  • Prepares various reports related to the Agent Claim Settlement Program, as required. 
  • Performs a variety of other duties as assigned. 

Education, License or Certification:

  • Associate’s degree in Business Administration or equivalent experience.


  • Less than two years’ experience in Business

We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law. 

We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country’s heroes. We hope you consider joining the UniGroup family.

UniGroup is committed to the full inclusion of all qualified individuals. As part of this commitment, UniGroup will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@unigroup.com

Other details

  • Job Function Non-Exempt
  • Pay Type Hourly
Location on Google Maps
  • St. Louis, MO, USA