Housing Navigator-Nashville Area Command

631 Dickerson Pike, Nashville, TN 37207, USA Req #16579
Wednesday, September 1, 2021

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for a Housing Navigator for the Nashville Area Command, located in Nashville, Tennessee.


Job Summary

Supervises, coordinates and monitors day-to-day operations of the outreach program; ensures compliance with program policies and procedures and works to secure affordable housing for clients leaving the encampment or places unsuitable for habitation environments and/or rapid rehousing opportunities; prepares statistical reports and administers the program budget.


Knowledge, Skills, and Abilities

Knowledge of the principles and practices of social service case management.  Knowledge of social service programs and community resources.  Knowledge of substance abuse, relapse prevention, recovery, and sexual abuse.  Knowledge of the 12-step program.  Knowledge of emotional or mental disorders.  Knowledge of case management with homeless population.  Skills in active listening techniques.  Knowledge of computer software such as Microsoft Word, Microsoft Excel, Microsoft Access or Word Perfect.  Ability to organize and maintain records effectively and efficiently.  Ability and willingness to work from a team approach.


Education and Experience

Bachelor’s Degree  in social services or related field.  A minimum of two years professional experience in case management, counseling and/or supervision of others.     

Or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Physical Requirements/Working Conditions

Ability to meet attendance requirements.  Ability to read, write, and communicate the English language.  Ability to manage multiple, concurrent activities.  Ability to plan and organize work.  Ability to be assertive, set boundaries and handle stressful situations. 

Ability to type, file, sort and operate general office equipment.  Ability to empathize and serve as a role model, exercising good judgment and make a responsible decision with minimum supervision.  No evidence of substance abuse for a minimum of two (2) years.

Work may require the ability to lift and carry and / or push/pull heavy (50 – 100 plus lbs.) materials, supplies, and equipment frequently. Heavy mobility: duties are usually performed by combinations of standing, walking, climbing ladders or steps, bending, reaching, or transporting merchandise on frequent change basis relieved by fewer periods of sitting or operating a vehicle.  Work is performed in an office environment where there are little, or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.


Additional Comments:
All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the "Apply Now" icon at the bottom of this positing.



Application Submittal Period: 09/01/2021-01/21/2022

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled 

ADDITONAL VERBIAGE To apply, please complete our on-line application at www.salvationarmycareers.org. 


Other details

  • Job Family KT-NON-EXEMPT
  • Job Function Housing
  • Pay Type Hourly
  • Travel Required No
  • Required Education Bachelor’s Degree
Location on Google Maps
  • 631 Dickerson Pike, Nashville, TN 37207, USA