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Environmental Services - Service Assistant

900 Cherry Ridge Blvd, Webster, NY 14580, USA Req #524
Wednesday, August 11, 2021

Job Purpose


Responsible for maintaining / cleaning floors, stairwells, windows, lavatories and equipment, separate and remove all trash for compacting and disposal, assist in apartment cleaning, assist in snow removal and prepares set-ups for functions.



Job Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Every effort has been made to identify the essential functions of this position (signified by an asterisk).  However, it in no way states or implies that these are the only duties you will be required to perform.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Performance Outcomes:

____    *Performs duties such as, vacuuming rugs, moving furniture

____    *Vacuuming, cleaning and polishing elevators

____    *Sweeping, mopping and buffing all tile floors

____    *Sweeping and mopping floors, cleaning fixtures and supplying paper goods to public


____    *Spotting and shampooing rugs

____    *Clean and maintain all cleaning equipment.

____    *Reporting to the Supervisor any damaged or malfunctioning equipment.

____    *Cleaning Stairwells and high dusting in all areas

____    *Assists in performing minor maintenance

____    *Assists in apartment cleaning as needed per guidelines established

____    *Performs other duties as assigned by Facilities Manager or Environmental Services

              Asst. Lead



Supervisory Responsibilities





____ Specific Additional Priority Duties:

        *Daily review event calendars (for event locale set-ups or restoration), work orders, and

          individual employee mailbox (possible urgent tasks for immediate attention).

          *Vacuum the following areas daily: Fitness Center to the Glen Library, Commons Library,

           and the Glen Dining Room. Extract carpeting per schedule, or as assigned.

         *Clean (sweep, mop, and/or vacuum, empty trash receptacles) the following areas:

           Meditation Room, Pastoral Care / Foundation office, Fitness Center (including Men’s

           and Women’s restrooms adjacent), Beauty Salon (soiled towels also to be removed and

           loaded into washing machine; cycle started), Men’s and Women’s restrooms adjacent to

           the Beauty Salon, Employee Break Room (and restrooms opposite).

         *Trash and recycling removal in the Glen and Rainier Grove daily.

         *Sweep, mop, and remove scuff marks from the Glen, and ILU trash rooms as needed.

         *Perform other duties as assigned, and as service calls may require.


Core Tasks:

____    *Reliable, dependable and punctual in use of work time.

____    *Demonstrates initiative and cooperation in professional working relationships.

____    *Complies with applicable organizational policies and procedures (ie: mandatory   education, health requirement, HR requirements).

____    *Demonstrates a commitment of quality through participation on improvement teams & identifying     opportunities for improvement.

____    *Works to improve performance relative to the system’s organizational goals.

____    *Consistently delivers high quality service being responsive to customer needs.


Working Conditions


1.         Works in all areas throughout the facility.

2.         Sits, stands, bends, lifts and moves intermittently during working hours.

3.         Is subject to frequent interruptions.

4.         Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.

5.         Is subject to agitated and emotionally upset residents, family members, etc.

6.         Communicates with the other department supervisors.

7.         May be asked to work beyond normal working hours occasionally.

8.         Attends and participates in in-service educational programs.

9.         Is subject to falls, burns from equipment, odors, etc. throughout the workday.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



High school diploma or general education degree (GED) with six months related experience and/or training; or equivalent combination of education and experience.



Ability to read a limited number of two‑ and three‑syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.



Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.






Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.



None required.



While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.  The employee frequently is required to reach with hands and arms.  The employee is occasionally required to sit; use hands to finger, handle, or feel; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.



While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals. The employee may be exposed to congested areas with some unusual odor.  Exposed at times to changing temperatures, chemicals and detergents. The noise level in the work environment is usually moderate.



Safety Factors


The employee is required to ensure personal safety, monitor work environment and make necessary improvements while ensuring the safety of others to include, adhering to regulations set by OSHA, DOH, and facility regulations, to include fire protection/prevention, smoking regulations, infection control, etc.  Tasks involved in this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.



Staff Development


Refer to Supervisory Responsibilities for role in Staff Development





The employee is required to uphold the organization’s values & department values.

Within this framework, the employee shall be honest and diligent in participating in scheduled break periods [Specifically, one 15-minute A.M. break, one 30- minute meal break, and one 15-minute P.M. break]. In addition, the employee shall not smoke on company property, inclusive of company vehicles.















Competency Assessment


Initial Competency
























Annual Competency
































































Methods: C = Course/Class Seminar   D = Demonstration   I = In-service   O = Other-specify

NA = Non-applicable    S = Standards/Code Manuals   W = Written Materials/Policy     AV =Audiovisual    OB = Observation      



I have read this position description and fully understand the requirements set forth therein.  I hereby accept the position of Environmental Services Aide and agree to perform the identified essential functions in a safe manner and in accordance with the facility’s established procedures.  I understand that as a result of my employment, I may be exposed to blood, body fluids, infectious diseases, air contaminants (including tobacco smoke), and hazardous chemicals and that the facility will provide to me instructions on how to prevent and control such exposures.  I further understand that I may also be exposed to the Hepatitis B Virus and that the facility will make available to me, free of charge, the hepatitis B vaccination.


I understand that my employment is at-will and thereby my employment can be terminated at-will either by the facility or myself and that such termination can be made with or without notice.  However, in the event that I chose to resign my position, I will give notice a minimum two week notice.




________________                                                                _______________________________________

Date                                                                                        Employee Signature



________________                                                                _______________________________________

Date                                                                                        Facilities Manager Signature



________________                                                               _______________________________________

Date                                                                                        Vice President of Housing Signature                                                 


Other details

  • Pay Type Hourly
  • Required Education High School