CCH Banner

Recruitment (CCA) - Recruiter

Naperville, IL, USA ● Virtual Req #1664
Friday, January 7, 2022

Cross Country Healthcare is looking for top talent to join our team


Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging nearly 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.


Through prospecting and persuasion, the Recruiter recruits and places healthcare professionals for assignments throughout the US. The successful Recruiter will maintain an active pool of healthcare professionals who can be matched to client facilities’ needs, ultimately impacting fill rate, revenue, and profitability. The Recruiter should develop and execute a strategy to reach their personal financial goals with persistence and determination.


  • Recruit viable TOA’s for travel assignments from all sources through prospecting, generating referrals, and working leads.
  • Sell assignments to prospective travelers by probing for unspoken needs and using a consultative sales approach.
  • Meet or exceed key performance expectations: outbound calls, candidate submittals, and weeks booked.
  • Cultivate relationships and provide excellent customer service in order to build a loyal and active base of working healthcare professionals.
  • Maintain positive relationships with healthcare travelers in order to enhance patient care through supplemental staffing.
  • Communicate regularly with travelers regarding assignment-related details.
  • Maintain and update candidate database files and required documents.
  • Ensure traveler satisfaction on each assignment through planning and follow-through.
  • Build and sustain positive business relationships with clients and co-workers.
  • Maintain an open line of communication with the TOA staff with appropriate follow-up. Uncover needs, situations, and problems by asking questions.
  • Retain flexible schedules in order to service nurse staff requests and/or handle issues.
  • Other duties as assigned, with or without accommodation

Must have the ability to perform the essential functions of the job with or without reasonable accommodation.


  • This position does not have any direct reports.


  • 12 to 24 months of sales experience in the service industry and/or recruiting experience preferred
  • Basic knowledge of computer operations and applications including MS Office products: Outlook, Excel, Word

Education: High school diploma or equivalent; Bachelor’s degree preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.


Drives for results:

  • Self-motivated and results-oriented; a self-starter driven to succeed in a competitive, fast-paced environment.
  • Demonstrates a sense of urgency and commitment to achieve goals.
  • Takes initiative to pro-actively address client concerns and issues.

Relates well to others:

  • Strong customer service and interpersonal skills.
  • Communicates effectively, on the phone and in writing. Listens attentively and with empathy.
  • Works well in a team environment and collaborates effectively with others.

Individual effectiveness

  • Ability to influence decisions and persuade prospective travelers to take travel assignments.
  • Must have strong attention to detail with the ability to multi-task and prioritize.
  • Good organizational and time management skills.
  • Good problem solving and decision-making skills including the ability to think ahead and get things done without intervention from others.
  • Ability to work independently, but also have a strong commitment to being a team player.
  • Demonstrate accountability and dependability.



Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance


Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability

Other details

  • Job Family Recruitment
  • Job Function NMGR
  • Pay Type Salary
Location on Google Maps
  • Naperville, IL, USA
  • Virtual