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Client Relations Consultant

Virtual Req #1358
Tuesday, November 16, 2021

Cross Country Healthcare is looking for top talent to join our team


Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging nearly 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.


Develop and facilitate selling opportunities for enterprise-wide sales staff by engaging daily with decision-makers in healthcare organizations across the country to generate new client prospects and qualified leads. May lead and direct the work of others to ensure consistent execution of business development efforts.


·Develop ongoing relationships with client prospects that result in opportunities for enterprise-wide sales with special emphasis on the retained physician search department staff to engage directly with the client

·Product scope includes, but is not limited to, Direct Hire/Permanent Placement Services, Travel Nurse/Allied Staffing, and Locum Tenens Staffing

·Effectively coordinate conference calls, meetings, and travel time for multiple sales executives in varying regions throughout the United States

·Collaborate with multiple regional sales leaders to advance a strategic business development plan supporting quarterly and annual revenue goals

·Develop and executive a high-volume client outreach effort, primarily by phone/email/social media, performing to established metrics for conversion to new business

·Successfully navigate internet websites and social media applicants to collect targeted market and client information

·Ensure that current, competitive information is resident in the Customer Relationship Management (CRM) application system

·Engage effectively with business unit leadership, sales leadership, and delivery specialists (e.g., Search Consultants, Account Manager) to fully leverage all potential business opportunities Primary point of contact for internal research operations and data operations teams to maximize business development efforts

·Research and prepare strategic briefing of potential clients’ prior experience across the Cross Country Healthcare continuum of services


·Bachelor’s Degree and three years of experience in a related inside sales or business to business role are preferred, or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the role

·Previous healthcare experience is ideal

·Demonstrated success executing a territory penetration plan with clear and measurable outcomes

·Superior verbal and written communication skills are required, demonstrating the ability to communicate credibly with top decision makers in major healthcare enterprises

·Professional presentation style and demeanor conveying warmth and professionalism over the telephone

·Comfortable with making multiple cold calls into healthcare organizations nationwide to successfully determine appropriate decision makers

·Committed to achieving goals and resilient when client interest declines

·Demonstrated proficiency with geography, reading maps, and adjusting schedules, meetings, and travel times to United States time zones

·Demonstrated competency with Microsoft Office Suite products in a Windows © application is preferred, eRecruit or Bullhorn © is ideal

·Ability to conduct Internet research in an efficient and productive manner . Ability to multi-task and prioritize shifting responsibilities in a dynamic, quickly changing, client-driven environment with changing demands and, at times, conflicting assignments



#IND_1 and #CB


Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance


Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability

Other details

  • Job Family Sales
  • Job Function NMGR
  • Pay Type Salary