Supervisor II;2240-221-A

3060 Fulton St, Brooklyn, NY 11208, USA Req #2473
Monday, June 14, 2021

STATEMENT OF THE JOB

Under the supervision of the Assistant Director, the Supervisor II will assist Administration in coordinating services to participants including case management and group work; supervision of staff, interns and volunteers; monitoring all administrative and data collection activities of staff; comply with contractual obligations and funding source requirements including statistical reports and data collection; collaborate with internal and external networks in community building relationships and activities in support of the program and agency mission.

DUTIES AND RESPONSIBILITIES

ESSENTIAL:

  • Supervise volunteers, bachelor and master level interns.
  • Develop, plan and implement workshops and groups for participant skill enhancement.
  • Provide individual and team supervision.
  • Onboard staff including new staff program orientation and training.
  • Monitor staff performance; conduct performance appraisals.
  • Perform tasks related to agency and contractual compliance and accountability.
  • Ensure funding source quality assurance reports are complete; assist in preparing reports for the funding source
  • Assure household financial assistance funds are utilized according to standards.
  • Perform tasks related to crisis intervention; review, prepare and investigate participant incidents and complete related reports.
  • Recruit staff by screening resumes, conduct screenings and interviews of candidates.
  • Participate in program, agency and/or community activities as assigned.
  • Ensure staff complete all documentation within mandated time frames.
  • Provide, arrange and conduct staff training in all areas including policies and procedures; and contribute to staff professional development.
  • Accompany staff on field and home visits as necessary.
  • Develop internal and external community relationships and linkages.

 

OTHER DUTIES:

  • Serve as backup for administration.
  • Perform other duties as assigned.

 

SPECIFICATIONS FOR EDUCATION/LICENSES/CERTIFICATIONS

 

  • MSW preferred or Master Degree in related field required

SPECIFICATIONS FOR EXPERIENCE AND TRAINING

 

  • Two years’ experience in providing direct services to homeless individuals/families, or at-risk populations who are defined as vulnerable adults, families and youth, including but not limited to, those with a history of or involvement with child welfare, addiction, physical or emotional issues, unemployed/under-employed
  • One year experience in supervisory or managerial experience for a social service program preferred.
  • Ability to be flexible, use discretion and provide leadership.
  • Must possess the ability to work well independently as well as part of a team.
  • Experience in housing and public benefits preferred.
    •  Excellent oral & written communication skills.
    • Ability to use Microsoft programs (Word, Excel, and Outlook). 
    • Ability to engage in public speaking. Excellent oral & written communication skills.
    • Ability to speak Spanish a plus.

    SPECIFICATIONS FOR PHYSICAL REQUIREMENTS

     

    • Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
    • Able to conduct home/field visits and travel throughout the five boroughs as needed.
    • Ability to read computer screen for long periods of time.
    • Ability to operate a computer keyboard, mouse, & office equipment.
    • Ability to utilize public transportation, climb stairs, walk.
    • Frequent sitting, standing, & walking.
    • Ability to lift up to 10 lbs.
    • Ability to read printed & handwritten materials.

    Other details

    • Pay Type Hourly
    • Travel Required Yes
    • Required Education Master’s Degree
    Location on Google Maps
    • 3060 Fulton St, Brooklyn, NY 11208, USA