STATEMENT OF THE JOB
Under the supervision of the Assistant Director, the Supervisor II will assist Administration in coordinating services to participants including case management and group work; supervision of staff, interns and volunteers; monitoring all administrative and data collection activities of staff; comply with contractual obligations and funding source requirements including statistical reports and data collection; collaborate with internal and external networks in community building relationships and activities in support of the program and agency mission.
DUTIES AND RESPONSIBILITIES
- Supervise volunteers, bachelor and master level interns.
- Develop, plan and implement workshops and groups for participant skill enhancement.
- Provide individual and team supervision.
- Onboard staff including new staff program orientation and training.
- Monitor staff performance; conduct performance appraisals.
- Perform tasks related to agency and contractual compliance and accountability.
- Ensure funding source quality assurance reports are complete; assist in preparing reports for the funding source
- Assure household financial assistance funds are utilized according to standards.
- Perform tasks related to crisis intervention; review, prepare and investigate participant incidents and complete related reports.
- Recruit staff by screening resumes, conduct screenings and interviews of candidates.
- Participate in program, agency and/or community activities as assigned.
- Ensure staff complete all documentation within mandated time frames.
- Provide, arrange and conduct staff training in all areas including policies and procedures; and contribute to staff professional development.
- Accompany staff on field and home visits as necessary.
- Develop internal and external community relationships and linkages.
- Serve as backup for administration.
- Perform other duties as assigned.
SPECIFICATIONS FOR EDUCATION/LICENSES/CERTIFICATIONS
- MSW preferred or Master Degree in related field required
SPECIFICATIONS FOR EXPERIENCE AND TRAINING
- Two years’ experience in providing direct services to homeless individuals/families, or at-risk populations who are defined as vulnerable adults, families and youth, including but not limited to, those with a history of or involvement with child welfare, addiction, physical or emotional issues, unemployed/under-employed
- One year experience in supervisory or managerial experience for a social service program preferred.
- Ability to be flexible, use discretion and provide leadership.
- Must possess the ability to work well independently as well as part of a team.
- Excellent oral & written communication skills.
- Ability to use Microsoft programs (Word, Excel, and Outlook).
- Ability to engage in public speaking. Excellent oral & written communication skills.
- Ability to speak Spanish a plus.
SPECIFICATIONS FOR PHYSICAL REQUIREMENTS
- Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
- Able to conduct home/field visits and travel throughout the five boroughs as needed.
- Ability to read computer screen for long periods of time.
- Ability to operate a computer keyboard, mouse, & office equipment.
- Ability to utilize public transportation, climb stairs, walk.
- Frequent sitting, standing, & walking.
- Ability to lift up to 10 lbs.
- Ability to read printed & handwritten materials.
- Pay Type Hourly
- Travel Required Yes
- Required Education Master’s Degree
- 3060 Fulton St, Brooklyn, NY 11208, USA