Supervisor II;2240-221-A

3060 Fulton St, Brooklyn, NY 11208, USA Req #2473
Monday, June 14, 2021


Under the supervision of the Assistant Director, the Supervisor II will assist Administration in coordinating services to participants including case management and group work; supervision of staff, interns and volunteers; monitoring all administrative and data collection activities of staff; comply with contractual obligations and funding source requirements including statistical reports and data collection; collaborate with internal and external networks in community building relationships and activities in support of the program and agency mission.



  • Supervise volunteers, bachelor and master level interns.
  • Develop, plan and implement workshops and groups for participant skill enhancement.
  • Provide individual and team supervision.
  • Onboard staff including new staff program orientation and training.
  • Monitor staff performance; conduct performance appraisals.
  • Perform tasks related to agency and contractual compliance and accountability.
  • Ensure funding source quality assurance reports are complete; assist in preparing reports for the funding source
  • Assure household financial assistance funds are utilized according to standards.
  • Perform tasks related to crisis intervention; review, prepare and investigate participant incidents and complete related reports.
  • Recruit staff by screening resumes, conduct screenings and interviews of candidates.
  • Participate in program, agency and/or community activities as assigned.
  • Ensure staff complete all documentation within mandated time frames.
  • Provide, arrange and conduct staff training in all areas including policies and procedures; and contribute to staff professional development.
  • Accompany staff on field and home visits as necessary.
  • Develop internal and external community relationships and linkages.



  • Serve as backup for administration.
  • Perform other duties as assigned.




  • MSW preferred or Master Degree in related field required



  • Two years’ experience in providing direct services to homeless individuals/families, or at-risk populations who are defined as vulnerable adults, families and youth, including but not limited to, those with a history of or involvement with child welfare, addiction, physical or emotional issues, unemployed/under-employed
  • One year experience in supervisory or managerial experience for a social service program preferred.
  • Ability to be flexible, use discretion and provide leadership.
  • Must possess the ability to work well independently as well as part of a team.
  • Experience in housing and public benefits preferred.
    •  Excellent oral & written communication skills.
    • Ability to use Microsoft programs (Word, Excel, and Outlook). 
    • Ability to engage in public speaking. Excellent oral & written communication skills.
    • Ability to speak Spanish a plus.



    • Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
    • Able to conduct home/field visits and travel throughout the five boroughs as needed.
    • Ability to read computer screen for long periods of time.
    • Ability to operate a computer keyboard, mouse, & office equipment.
    • Ability to utilize public transportation, climb stairs, walk.
    • Frequent sitting, standing, & walking.
    • Ability to lift up to 10 lbs.
    • Ability to read printed & handwritten materials.

    Other details

    • Pay Type Hourly
    • Travel Required Yes
    • Required Education Master’s Degree
    Location on Google Maps
    • 3060 Fulton St, Brooklyn, NY 11208, USA