Case Manager III; 1252-210-N

183-16 Jamaica Ave, Jamaica, NY 11423, USA Req #2359
Wednesday, June 9, 2021
The Case Manager III provides comprehensive services to homebound elderly clients in the community through support services to maintain the client at home with a safe care plan. 
* Provide a comprehensive in-home assessment and reassessment of the older person’s current functional and cognitive capacities and limitations, unmet needs, and eligibility requirements for benefits and entitlements. 
* Develops and implement a care plan with the senior and his/her family when needed, to address the client’s unmet needs in order to assist them to continue to live safely in their own homes. 
* Provides crisis intervention services when needed, for situations such as medical emergencies, utility shut-offs, bedbug infestations, and disaster response. 
* Provide emergency coverage for Home Delivered Meal clients when the client fails to answer the door, when needed. 
* Perform intake activities, which include assessing eligibility, preliminary evaluation of the presenting problem, initiating services as needed and providing information and referral services. 
* Complete a comprehensive DFTA assessment form for each client on a timely basis and according to funding source regulations. 
* Advocate and apply for services and benefits for those whose needs are not being met. 
* Maintain up-to-date: case notes, waiting lists for clients on caseload, and the timely submission of monthly statistics and reports as required by the agency and the funding source. 
* Attend trainings including yearly training hours required by DFTA and other agency trainings/meetings. 
* Develop program resources and referral network
* Utilize the Peer Place data system for client information and screen for benefits with UNIFORM system.
* Assist in the development of ongoing programming and outreach
* Represent the client at Fair Hearings when the client or his family is unable to do so. 
* Coordinate services such as Meals on Wheels, Personal Care or Intake.
* Coordinate and train other program staff on benefits or entitlements, when requested. 
* Represent agency at community advocacy and meetings.
* Bachelor’s Degree in Human related services from an accredited college or university. 
* Knowledge of entitlement for older adults preferred.
* Good verbal and written command of the English Language. 
* Proficient in computer software applications, Excel, and Microsoft Office. 
* Within 6 months of hire date learn the DFTA client software  system for data entry of client files
* Good time management, organizational and interpersonal skills 
* Bilingual English/Spanish, English/Russian, English/Chinese, English/Polish preferred.
* Able to operate a computer keyboard, mouse, and office equipment. 
* Able to climb stairs and make home visits. 
* Frequent sitting, standing, and walking. 
* Able to stretch and bend to retrieve files. 
* Ability to lift up to 10lbs. 
* Ability to read printed and handwritten materials. 
* Ability to read printed materials and computer screens. 
* Able to travel to client’s homes, meetings, conferences and other locations for trainings and meetings. 

Other details

  • Pay Type Hourly
  • Required Education Bachelor’s Degree
Location on Google Maps
  • 183-16 Jamaica Ave, Jamaica, NY 11423, USA