TRC 1000x200

TRC - Executive Administrative Assistants - Reception/Admin Office - Agency Admin

200 Dunham Ave, Jamestown, NY 14701, USA Req #2726
Wednesday, December 1, 2021
The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities.

The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll.

The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.


RESPONSIBLE TO: Manager/Administrator


Responsible for performing receptionist and administrative support duties for The Resource Center Administrative Offices in a professional and confidential manner.


Knowledge of The Resource Center and its various programs and services. Ability to deal with the public in a professional, knowledgeable and friendly manner. Must have excellent telephone skills, be personable and have a neat, professional appearance. Working knowledge of office administration and secretarial practices; excellent organizational skills and knowledge of or ability to learn about the services provided by all departments throughout the agency; sound judgment and strong adherence to the principles of confidentiality; basic financial skills; working knowledge of information processing and filing systems; working knowledge of computerized word processing and data management; ability to type a minimum of 35 words per minute. Physical condition or reasonable accommodation(s) commensurate with the demands of the job.


High school diploma or GED preferred and a minimum of three (3) years of responsible office experience, specifically, experience in dealing with the public, including a minimum of one (1) in an office environment. Associates degree or certificate in Secretarial Studies or equivalent education strongly preferred.


  1. Manages and handles the incoming, long distance and interoffice calls and taking and distributing messages in a timely manner. Also includes handling TTD device efficiently.
  2. Meets, screens, directs and logs visitors’ escorts visitors to their destinations as required in The Resource Center’s secure-site administrative offices.
  3. Responsible for clerical and other support services, including but not limited to:
    a. Performs typing and other clerical duties as needed or assigned by supervisor and/or other departments,
    b. Maintains updated database of mailing and distribution lists for both manual and electronic message and information dissemination,
    c. Performs imaging duties as needed,
    d. Updates and distributes Agency phone listing,
    e. Assists with preparation of and distribution of information as needed or assigned.
  4. Ensures a clean, orderly and pleasant environment in the reception area and makes recommendations for improving customer service and operations.


  1. Other duties as assigned.

Revision Date: 05/31/2019

Executive Support


Grade 9, Non-Exempt


The Resource Center is an equal employment opportunity employer and will not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, citizenship status, military status, domestic violence status, predisposing genetic characteristics or genetic information, physical or mental disability, any other category protected by law, or any other non-job related characteristic. As needed, The Resource Center will provide reasonable accommodations for disabilities to employees and applicants whenever such accommodation would not create an undue hardship or a safety concern in the conduct of TRC’s operations.

Other details

  • Job Family TRC
  • Pay Type Hourly
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Location on Google Maps
  • 200 Dunham Ave, Jamestown, NY 14701, USA