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  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #3094
    Tuesday, November 30, 2021
    The main responsibilities of this position include being the first point of contact for visitors, vendors, clients and job applicants.  This role will performing a variety of administrative functions in addition to receiving the public and providing customer assistance.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #3064
    Monday, November 29, 2021
    The (Customer Care, Customer Service, Account Service)Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients.   The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metric ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #3102
    Wednesday, November 24, 2021
    Sales Rep/ Inside Sales Consultant Come join our Inside Sales Team to help support independent stylists and salons via phone, email, and text.  You will have the opportunity to make a difference in the lives of customers. You will listen to, talk with and problem solve, and promote the Salon Products to Stylists.   You will do things like: Manage your own book of business in order to Retain and Grow your customers Offer new products and promotions to help them succeed in t ... More
  • Pasig, Metro Manila, Philippines
    Req #3084
    Friday, November 19, 2021
    The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, translation, email, chat, SMS, letter, fax, mail and sample fulfillment, data entry, surveys, valid ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #3020
    Thursday, November 18, 2021
      The Email Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position primarily responds to customer inquiries and addresses questions via letter, email and voicemail. This position may involve other work activities in many capacities including, but not limited to: inbound and/or outbo ... More
  • Belize City, Belize
    Req #3092
    Thursday, November 18, 2021
    Alta Resources is hiring Customer Service Representatives, located at our Belize call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those members all have a pas ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #3073
    Monday, November 15, 2021
    SUMMARY The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for assisting the client Sales Personnel as the primary and/or back-up contact creating and managing sales and customer service tools. This position will involve many work activities including, but not limited to: account management which includes sales, claims management, informing customers of product launches, new distribution of ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #3046
    Tuesday, November 9, 2021
    Summary  The Brand Representative is a brand expert who works closely with the Client to develop and implement strategic brand-related content and initiatives within the Consumer Relations Team.  In addition to Client interaction, this position also works with their Team Leader, Analysts, Training Team, Consumer Care and Fulfillment Teams, to assess Consumer Relations brand-related needs.  The Brand Representative interacts with Consumers via phone, email, chat, text, letter, social media, rat ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2739
    Tuesday, November 9, 2021
    Alta Resources is looking for French Speaking Customer Service Representatives to provide professional, high-quality, “best-in-class” customer service and sales support. As a French Bilingual Customer Care Rep you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers, most of whom are primary French speakers. French Speaking Customer Service Representatives Responsibilities include: ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2739
    Tuesday, November 9, 2021
    Alta Resources is looking for French Speaking Customer Service Representatives to provide professional, high-quality, “best-in-class” customer service and sales support. As a French Bilingual Customer Care Rep you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers, most of whom are primary French speakers. French Speaking Customer Service Representatives Responsibilities include: ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #2739
    Tuesday, November 9, 2021
    Alta Resources is looking for French Speaking Customer Service Representatives to provide professional, high-quality, “best-in-class” customer service and sales support. As a French Bilingual Customer Care Rep you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers, most of whom are primary French speakers. French Speaking Customer Service Representatives Responsibilities include: ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #3067
    Monday, November 8, 2021
    SUMMARY The Customer Care Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maintains a ... More
  • Pasig, Metro Manila, Philippines
    Req #3062
    Monday, November 8, 2021
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Pasig, Metro Manila, Philippines
    Req #3037
    Monday, November 8, 2021
    This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #3048
    Friday, November 5, 2021
    Summary The HRBP, under the Supervision of the General Counsel will be responsible for aligning business objectives with employees and management in designated business units.  Formulates Partnerships across the HR Functions to deliver value added service to management and employees that reflects the business objectives of the organization. This includes areas of policy and administration, on boarding, retention, internal investigations and training.  This position will drive consistency ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #3048
    Friday, November 5, 2021
    Summary The HRBP, under the Supervision of the General Counsel will be responsible for aligning business objectives with employees and management in designated business units.  Formulates Partnerships across the HR Functions to deliver value added service to management and employees that reflects the business objectives of the organization. This includes areas of policy and administration, on boarding, retention, internal investigations and training.  This position will drive consistency ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #3043
    Friday, November 5, 2021
    SUMMARY This position is responsible for providing consultative Human Resources guidance to leaders with regards to recruitment, employee relations, department/team structure, performance management, benefits, leaves, and legal compliance/risk reduction. The individual will provide counsel, assistance and follow-up on company and HR policies, procedures, and documentation and will coordinate on boarding and off boarding activities. Periodic travel and flexibility in hours to accommodate ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #3043
    Friday, November 5, 2021
    SUMMARY This position is responsible for providing consultative Human Resources guidance to leaders with regards to recruitment, employee relations, department/team structure, performance management, benefits, leaves, and legal compliance/risk reduction. The individual will provide counsel, assistance and follow-up on company and HR policies, procedures, and documentation and will coordinate on boarding and off boarding activities. Periodic travel and flexibility in hours to accommodate ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #3040
    Friday, November 5, 2021
    Summary The Desktop Support/IT Analyst is accountable for standard support and development activity, including problem resolution, analysis, design, and implementation activity for application, helpdesk, and/or infrastructure support activity.     The Desktop Support/IT Analyst possesses strong analysis skills, and has an understanding of specific functional or technical areas.  They can convert business requirements into solutions for improved performance and delivery of business ben ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #3059
    Friday, November 5, 2021
    SUMMARY The Financial Analyst will assist with providing analysis for changes to operations to ensure maximizing client ROI. This role will create quarterly forecasts for clients, ensure billings are in line with forecast, and perform variance and trend analysis on a monthly basis. This position is also expected to have business acumen to add qualitative information of external and internal factors to quantitative analysis.  Responsibilities include follow-up to inquiries made reg ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #3070
    Thursday, November 4, 2021
    SUMMARY The Sales Program Manager strategically manages and directs a business to business sales team in accordance with the organization's strategic mandates of Governed Growth, Achieved Profitability, Reduced Risk, and Increased Technology-Based Services.  These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client. Thi ... More
  • Pasig, Metro Manila, Philippines
    Req #3056
    Thursday, November 4, 2021
    This position responds to consumer product inquiries and addresses questions via letter and email for the Client’s consumer relationship center within the Alta Resources organization to deliver best in class customer service to the client’s customers.POSITION RESPONSIBILITIESFocuses on First Contact Resolution (FCR) by performing critical initial assessment and to address all issues that will result to a better customer experience. This includes collecting information through the customer’s emai ... More
  • Pasig, Metro Manila, Philippines
    Req #3047
    Tuesday, November 2, 2021
    The Information Security & Privacy Manager manages a team of Security Analysts and Security Technicians in Alta’s U.S. and Philippine facilities, reporting directly to the Director Information Security & Privacy. This role works cross-functionally to support the execution of enterprise security and privacy strategies. Generally, this position will be responsible in managing staff performance and day to day security and privacy operations as well as demonstrate a strong understanding of the missi ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #3055
    Thursday, October 28, 2021
    Earn up to $19/hr. Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #3055
    Thursday, October 28, 2021
    Earn up to $19/hr. Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those ... More